Privacy Policy
- Home
- Privacy Policy
- Your Data & Your Rights
At UVSoft Solutions Academy, we are committed to protecting the privacy and personal information of our students, visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or enroll in our courses.
By using our services, you consent to the data practices described in this policy. This policy is aligned with the Digital Personal Data Protection (DPDP) Act, 2023 and applicable Indian privacy laws.
Information We Collect
We collect information that you voluntarily provide to us and information gathered automatically through your use of our services:
đ¤ Personal Identity
Full name, date of birth, gender, and profile photo
đ Contact Details
Email address, phone number, and home address
đ Academic Info
Educational background, course enrollment, and academic records
đŗ Payment Info
Transaction records and fee payment history (no card data stored)
đ Usage Data
IP address, browser type, pages visited, and session duration
đŦ Communications
Enquiry messages, feedback forms, and support requests
How We Use Your Information
We use your personal information for the following purposes:
đ Enrollment
Data Used
Name, contact, academic info
Basis
Contractual
đ Updates
Data Used
Email, phone number
Basis
Consent
đŗ Payments
Data Used
Payment records, contact
Basis
Contractual
đ Certificates
Data Used
Name, academic records
Basis
Contractual
đŦ Support
Data Used
Contact, communication history
Basis
Consent
đ Analytics
Data Used
Usage data, cookies
Basis
Legitimate Interest
đĸ Promotions
Data Used
Email, phone number
Basis
Consent
âī¸ Compliance
Data Used
All relevant records
Basis
Legal Obligation
Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
-
Service Providers:
Trusted third-party vendors who assist in operating our platform (e.g., payment processors, email services), bound by confidentiality agreements. -
Legal Authorities:
When required by law, court order, or government regulations. -
Business Transfers:
In the event of a merger, acquisition, or sale of assets, you will be notified in advance. -
Certification Partners:
Basic details (name, course) may be shared with certification bodies for credential verification, with your consent.
Data Storage & Retention
Your personal data is stored on secure servers located in India. We retain your information for as long as necessary to provide our services and comply with legal obligations:
-
Active Students:
Data retained throughout the duration of enrollment and for 5 years post-completion for certification records. -
Enquiry Data:
Retained for up to 12 months from the date of enquiry. -
Payment Records:
Retained for 7 years as required by Indian financial regulations. -
Website Usage Data:
Retained for up to 24 months in anonymized form.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
-
SSL/TLS Encryption:
All data transmitted between your browser and our servers is encrypted using secure protocols. -
Access Controls:
Only authorized personnel with a need-to-know basis can access personal data. Access is logged and monitored. -
Secure Payment Processing:
We do not store credit/debit card numbers. Payments are processed via PCI-DSS compliant payment gateways. -
Regular Audits:
Our data handling practices are reviewed periodically to ensure compliance with security standards.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use the following types of cookies:
- Essential Cookies
- Required for the website to function correctly. These cannot be disabled.
- Analytics Cookies
- Help us understand how visitors interact with our website (e.g., Google Analytics). Data is anonymized.
- Preference Cookies
- Remember your settings and preferences for a better experience.
- Marketing Cookies
- Used to show you relevant content and advertisements (only with your consent).
Your Privacy Rights
Under the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:
đī¸ Right to Access
Request a copy of all personal data we hold about you.
âī¸ Right to Correct
Request correction of inaccurate or incomplete data.
đī¸ Right to Erasure
Request deletion of your data, subject to legal obligations.
đĢ Right to Object
Object to processing of your data for marketing purposes.
đĻ Right to Portability
Receive your data in a structured, machine-readable format.
âŠī¸ Right to Withdraw
Withdraw consent for data processing at any time.
Third-Party Links & Services
Our website may contain links to third-party websites, social media platforms, or embedded content (e.g., YouTube videos, Google Maps). Please note:Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use the following types of cookies:
We have no control over the content or privacy practices of third-party sites.
Visiting a linked site is governed by that site's own privacy policy.
We are not responsible for data collected by third-party platforms.
We recommend reviewing the privacy policies of any third-party services you use.
Children's Privacy
Our services are designed for individuals who are 18 years of age or older.
We do not knowingly collect personal information from children under 18 without
verifiable parental or guardian consent.
Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
The updated policy will be posted on this page with a revised "Effective Date".
For significant changes, we will notify enrolled students via email.
Continued use of our services after any changes constitutes acceptance of the updated policy.
Privacy Officer & Contact
For all privacy-related queries, requests, or complaints
đī¸ Organisation
UVSoft Solutions Academy
đ Address
SCO 86-C, 2nd Floor, City Heart,
Kharar, SAS Nagar, Punjab â 140301
đ Phone
đ§ Privacy Email
- We Value Your Privacy
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We deeply value your trust and are committed to protecting your personal data through secure technologies, responsible practices, and ongoing efforts to ensure your information remains safe and confidential.